Last Updated: June 2026

Impress & Sparkle is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how I collect, use and protect any information you provide when using this website or contacting me about my services.

WHO I AM

Impress & Sparkle is a domestic cleaning business operated by Sarah Smith

If you have any questions about this Privacy Policy or how your information is used, you can contact me using the details provided on this website.

WHAT INFORMATION I COLLECT

When you submit an enquiry through the contact form, I may collect:

• First name
• Last name
• Email address
• Telephone number
• Town or area
• Details of the service you are interested in
• Any information you choose to include in your message

If you contact me directly by telephone or email, I may also collect information relevant to your enquiry.

HOW YOUR INFORMATION IS USED

I collect and use your information to:

• Respond to your enquiry
• Contact you regarding the services you have requested
• Arrange a home visit where required
• Prepare and provide a quotation
• Deliver cleaning services if you become a client
• Maintain business records

I will only use your information for legitimate business purposes and will not send marketing emails unless you have specifically requested information from me.

HOW YOUR INFORMATION IS STORED

Reasonable steps are taken to keep your personal information secure and protected from unauthorised access, misuse or disclosure.

Your information will only be kept for as long as necessary to deal with your enquiry, provide services or comply with legal obligations.

SHARING YOUR INFORMATION

Your personal information will not be sold, rented or shared with third parties for marketing purposes.

Information may be shared where required by law or where necessary to fulfil legal obligations.

YOUR RIGHTS

Under UK data protection law, you have the right to:

• Request access to the personal information I hold about you
• Request correction of inaccurate information
• Request deletion of your information where appropriate
• Object to certain types of processing
• Request that the use of your information is restricted in certain circumstances

To exercise any of these rights, please contact me using the details provided on this website.

COOKIES

This website may use basic cookies to help improve website performance and user experience.

You can control or disable cookies through your browser settings.

THIRD-PARTY LINKS

This website may occasionally contain links to external websites. Once you leave this website, I am not responsible for the privacy practices or content of those websites.

CHANGES TO THIS POLICY

This Privacy Policy may be updated from time to time. Any updates will be published on this page.

CONTACT

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Impress & Sparkle

Email: impressandsparkle@hotmail.com

Telephone: 07891 161702